Privacy Policy

This privacy policy applies to the mobile application Dubai Business Calculator (com.dubaifree.zone) developed and published by NOVA26.

dubaifreezone.eu
Last updated: 2025

 

1. Data Controller Information

The website dubaifreezone.eu is operated by Roadlink International FZCO, a company registered in the United Arab Emirates. Registered address: A1 Building, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE. The official contact point for all data protection matters is the following e-mail address: [email protected]. The website functions as an informational interface through which users may submit inquiries and contact requests. These inquiries are forwarded to a professional partner who may respond directly to the user. The Roadlink International FZCO does not provide company formation or advisory services to individuals residing in the European Union and does not engage in automated or large-scale data processing.

The processing activities carried out are occasional, manual, and strictly based on the user’s intention to initiate contact. As the data controller does not offer targeted services to EU residents, does not engage in regular processing, and does not monitor behaviour or carry out profiling, the designation of an EU representative is not required pursuant to Article 27(2) of the GDPR. Data subjects may contact the controller directly at [email protected] for all GDPR-related matters.

1.2 Data Protection Officer (DPO)

Roadlink International FZCO is not required to appoint a Data Protection Officer, as it does not conduct large-scale or high-risk processing, does not process special categories of data, and does not carry out systematic monitoring. Nevertheless, any privacy-related questions may be submitted to [email protected].

 

2. Categories of Personal Data Processed and Purposes of Processing

2.1 Contact Form and E-mail Communication

When a user fills out the contact form or sends an e-mail to the data controller, the following personal data may be collected: name, e-mail address, telephone number, and the content of the message. These data are used exclusively for the purpose of responding to the user’s inquiry and forwarding it, upon request, to the relevant professional partner.

Roadlink International FZCO does not itself provide company formation, consultancy or administrative services. Its role is limited to transmitting the user’s inquiry to an external specialist who may then contact the user directly.

The legal basis of the processing is: – Article 6(1)(b) GDPR (steps taken at the request of the data subject prior to entering into a contract); and – Article 6(1)(f) GDPR (legitimate interest in maintaining communication and responding to inquiries).

 

2.2 Website Usage Data, Cookies, Analytics and Marketing

During the use of the website, certain technical data may be automatically collected, such as anonymised IP address, device and browser information, page-view statistics, and Google Ads conversion identifiers (GCLID), provided the user has consented to such processing.

The purpose of data collection is to ensure proper website functionality, analyse visitor traffic, measure marketing effectiveness, and improve user experience.

The legal basis for the use of cookies and related technologies is as follows:
– essential cookies: legitimate interest;
– analytical cookies: prior consent;

The website is present on Instagram and LinkedIn; however, no personal data are automatically transmitted to these platforms solely by visiting the website. Processing occurs only if the user voluntarily clicks through to the social media page, at which point those platforms conduct their own independent processing.

 

3. Transfer of Personal Data to the United Arab Emirates

Inquiries submitted through the website may be forwarded to the following professional partner:

Expat Solutions FZCO
DSO-IFZA Properties, Dubai Silicon Oasis, Dubai, UAE.

The forwarding of personal data is performed exclusively based on the user’s request, to enable Expat Solutions FZCO to provide information, consultation, or to contact the user directly. The categories of data transmitted may include: name, e-mail address, telephone number, and the content of the initial inquiry.

The legal basis for this transfer is Article 6(1)(b) GDPR, as the transfer is necessary prior to potentially entering into an agreement at the request of the data subject.

Expat Solutions FZCO acts as an independent data controller, meaning that after the transfer it processes the data under its own privacy policy and legal obligations.

 

4. Processors

4.1 Cloud Hosting Provider

The website is hosted by DigitalOcean LLC, a global cloud service provider operating data centres within and outside the European Union. DigitalOcean ensures GDPR compliance through the implementation of Standard Contractual Clauses (SCCs) governing data transfers between the EU and the USA, accompanied by appropriate supplementary technical and organisational safeguards.

Data processed by the hosting provider include server logs, website content and data submitted through the contact form.

The legal basis for processing is the legitimate interest in maintaining a secure and functional website.

 

4.2 Newsletter Delivery System (Optional)

Should newsletter functionality be introduced in the future, the service may be provided by MailPoet or Automattic. In this case, processing will be based solely on the user’s explicit consent. Transfers outside the EU would be governed by SCCs to ensure GDPR compliance.

 

5. Transfers of Personal Data to Third Countries

As part of the operation of the website, personal data may be transferred to the United Arab Emirates (UAE) and the United States of America (USA). Transfers are conducted in compliance with the GDPR, including the use of Standard Contractual Clauses, encryption, data minimisation, access controls and logging practices to ensure an adequate level of protection.

The rights of data subjects remain fully enforceable regardless of the location of the data.

 

6. Data Retention Periods

Personal data provided through the contact form will be retained for a maximum of 90 days, unless the user initiates further communication. Contractual data, if any transaction arises, may be retained for up to 8 years due to accounting regulations. Server logs are stored for 30–180 days, while cookie-related data are retained until expiry.

 

7. Cookie Policy

The website uses cookies stored on the user’s device. Upon first visiting the website, the user is informed of these cookies and given the option to accept, reject or later modify their choices.

Types of cookies used:
– essential cookies required for basic website functionality;
– functional cookies preserving user preferences;
– analytical cookies (Google Analytics) used only with consent;
– marketing and conversion cookies (Google Ads) also used only after consent.

 

8. Rights of Data Subjects

Users may request access to their personal data, rectification, erasure, restriction of processing, objection to processing based on legitimate interest, and data portability where applicable. Requests may be submitted to [email protected].

 

9. Right to Lodge a Complaint

Data subjects may lodge complaints with the supervisory authorities listed below:

Hungary:
Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
1055 Budapest, Falk Miksa Street 9–11
https://naih.hu

Germany:
The competent data protection authority of the federal state where the user resides.
Example: Berlin Commissioner for Data Protection and Freedom of Information
Alt-Moabit 59–61, 10555 Berlin
https://www.datenschutz-berlin.de/

United Kingdom:
Information Commissioner's Office (ICO),
Wycliffe House, Water Lane, Wilmslow, SK9 5AF
https://ico.org.uk/

Pursuant to Article 77 of the GDPR, EU residents are entitled to submit complaints to the supervisory authority of their place of residence.

 

10. Security of Processing

Roadlink International FZCO implements appropriate technical and organisational measures to safeguard personal data, including HTTPS encryption, firewalls, server-side protections, audit logs, restricted access controls, regular security updates, and routine backups. The infrastructure provided by DigitalOcean includes additional physical and network security safeguards.

11. Automated Decision-Making

The website does not engage in automated decision-making or profiling. Marketing-related data processing is performed only when the user has expressly granted consent.

 

12. Updates to This Policy

Roadlink International FZCO reserves the right to modify this Privacy Policy as necessary to ensure compliance with legal requirements and to reflect changes in the operation of the website. The most recent version of the Policy is always available at dubaifreezone.eu.

 

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